Frequently Asked Questions (FAQ)

  1. What are Fantasy-Scents' candles made of?

    • Our candles are made of vegan soy wax, infused with fragrance oil that contains natural essential oils and is phthalate-free.

  2. Are Fantasy-Scents' candles safe to burn indoors?

    • Yes, our candles are safe to burn indoors. However, please ensure you follow standard safety precautions for candle usage:
      • Never leave the candle unattended while burning.
      • Keep candles out of reach of children and pets.
      • Place candles on a stable, heat-resistant surface away from drafts and flammable materials.
      • Trim the wick to ¼ inch before lighting and keep it centered and straight to prevent uneven burning.

  3. How long do Fantasy-Scents' candles typically burn?

    • Our candles typically burn for around 40 hours.
  4. Do you offer international shipping?

    • Yes, we do offer international shipping.

  5. Are there any special care instructions for Fantasy-Scents' candles?

    • Please remember to never leave the candle unattended, especially around children. Always keep an eye on burning candles.

  6. Can I customize the scents of my candles?

    • Yes, we collaborate with companies and influencers who wish to create custom candles, such as merchandise. Feel free to reach out for more information.

  7. Do you offer wholesale pricing for bulk orders?

  8. Are Fantasy-Scents' candles suitable for people with allergies or sensitivities?

    • While 99 out of 100 people have no issues with our candles, we recommend starting with a small burn to gauge any sensitivities.

  9. What payment methods do you accept?

    • We accept credit card, PayPal, wire transfer, Amazon Pay, and Apple Pay.

  10. How can I contact customer support if I have further questions or issues?